Case Studies July 28, 2025

Cloud 9 Web Development Slashes Page Load Speed by 65%

Cloud 9 Software, a leading dental SaaS platform, was hindered by a slow and unresponsive website that frustrated its professional users and failed to reflect the quality of its product. A comprehensive web development project focused on deep front-end and back-end optimization delivered a 70.93% reduction in interactivity delays and cut overall page load speed by nearly 65%, creating a high-performance experience for its clients.

About Cloud 9

With web development, BSA improved the reliability, performance, and uptime of Cloud 9

Cloud 9 Software provides a sophisticated, cloud-based practice management platform for orthodontic and pediatric dental specialists. For their clients, who rely on the platform for daily operations, a fast, responsive, and seamless digital experience is a core requirement for efficiency and productivity

Services Rendered

Custom Web Development

We build your website from scratch, ensuring every feature and interaction works as designed. This approach gives you a unique, high-quality platform that is secure, flexible, and perfectly tailored to your business needs.

Custom Design

Your website should be as unique as your business. We move beyond generic templates to create a custom look and feel, factoring in everything from colors and fonts to page layouts so that they perfectly match your brand’s personality and goals.

Responsive Design

We ensure your site looks and works beautifully regardless of the browser or device, guaranteeing a flawless experience for all your visitors, no matter how they find you.

An Unoptimized Mobile Experience

The website provided a severely compromised experience on mobile devices. The responsive design was poorly implemented, forcing users to pinch and scroll horizontally just to access full page content. This made the site nearly unusable on smartphones and made the site technically deficient.

An Outdated Web Architecture

The site was built on an outdated technical architecture that resulted in inflexible, blocky text layouts. This underlying structure lacked modern component-based design, making content difficult to scan and visually unappealing.

An Inefficient Front-End Build

The front-end code (HTML, CSS, JavaScript) was bloated and inefficient. It relied on outdated practices, large unoptimized assets, and excessive scripts. This resulted in slow load times, failing Core Web Vitals, and a generally sluggish user experience (UX) that frustrated visitors and harmed search rankings.

The Solution

Front-End Code Optimization

We focused on improving interactivity by optimizing JavaScript execution. This involved minifying code, deferring all non-critical scripts, and breaking up long tasks to dramatically reduce the main-thread workload and make the page responsive to user input.

Strategic Asset and Rendering Overhaul

Our team strategically prioritized the loading of the most important above-the-fold content. This was achieved by optimizing all image sizes and formats and ensuring the efficient delivery of CSS to render the main page content without delay, directly improving the LCP.

Enhanced Server and Caching Strategy

To improve overall speed, we focused on reducing server response times and optimizing how data was processed and delivered. We also implemented modern caching policies to ensure that repeat visitors would experience near-instantaneous load times.