Case Studies July 28, 2025

Boosting Load Speed By 78%

Coastal Community Bank’s mission to serve its members was being undermined by a slow, inaccessible, and untrustworthy website plagued by technical errors. A comprehensive web development project focused on a complete technical overhaul to address performance, security, and ADA compliance issues. See results in this case study

About Coastal Community Bank

With web development, BSA improved the reliability, performance, and uptime of CCB

Coastal Community Bank is a financial institution dedicated to serving its local communities. Understanding that their members want fast transactions and expect smooth digital banking services, they recognized that their previous website’s slow performance, security concerns, and navigation issues were creating significant friction. To better serve their customers and uphold their commitment to excellence, they sought a complete technical improvement to create a fast, secure, and user-friendly online banking platform.

Services Rendered

Custom Web Development

We build your website from scratch, ensuring every feature and interaction works as designed. This approach gives you a unique, high-quality platform that is secure, flexible, and perfectly tailored to your business needs.

Custom Design

Your website should be as unique as your business. We move beyond generic templates to create a custom look and feel, factoring in everything from colors and fonts to page layouts so that they perfectly match your brand’s personality and goals.

Responsive Design

We ensure your site looks and works beautifully regardless of the browser or device, guaranteeing a flawless experience for all your visitors, no matter how they find you.

Outdated Website Structure

The existing site followed an outdated framework with rigid layouts and limited responsiveness. Navigation felt cumbersome, and the site architecture didn’t support a clear user journey, making it difficult for customers to access essential banking services and information efficiently.

slow loading of the coastal community bank web page

Slow Page Loading Speed

Heavy assets, uncompressed media, and legacy scripts caused prolonged loading times. This not only disrupted the user experience but also posed a significant challenge for mobile users who expect instant access to online banking tools and resources.

Limited Security and Performance Scalability

The older build lacked modern optimization and security standards, which are critical for financial institutions. Without robust backend performance and updated security protocols, the site risked both slow performance under traffic spikes and potential data vulnerabilities.

The Solution

Commitment to Accessibility and ADA Compliance

Our team prioritized inclusivity by re-engineering the website to fully meet and exceed modern accessibility standards. This involved resolving all previously documented ADA compliance errors to ensure every member of the community, regardless of ability, could access the bank’s digital services with ease and dignity.

Performance and Speed Optimization

We focused on radically improving website speed through a deep optimization of code, assets, and server responses. This strategy was executed with a mobile-first approach to guarantee a consistently fast, responsive, and seamless experience for customers managing their finances on any device.

coastal community the solution image 3 (1)

A Secure and Trustworthy Platform

We developed a modern and reliable web infrastructure tailored to the high-security demands of the banking industry. This was reinforced by implementing clear visual trust signals across the site, assuring customers that their online interactions were safe, private, and protected.