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Top eCommerce Branding Agency

Discover how our eCommerce branding agency builds memorable brands that stand out. We craft the unique story and identity you need to build customer loyalty. Get a free proposal.

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5.0
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Based on 16 Reviews
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5.0
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Based on 11 Reviews
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Trusted by D2C Innovators, High-Growth Retailers, and Global Brands

With clients spanning hundreds of niche industries, BSA is the eCommerce branding agency that powers ambitious innovators and global retailers by creating memorable brand identities that build customer loyalty and drive sales

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Our Integrated Branding Services

We provide a full suite of branding services designed to build and launch your brand across every digital touchpoint.

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Branding Strategy

We create the foundational blueprint for your store. Our branding strategy service involves deep market research to define your product’s unique story, ideal customer persona, and competitive position.
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Corporate Branding

For large REITs and property groups, our corporate branding service builds a powerful, cohesive parent brand that adds a layer of trust and professional validation to every asset in your portfolio.
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Rebranding

Is your existing store failing to connect? Our rebranding service helps you reposition your brand, managing the entire transformation to attract a new, more profitable customer segment.
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eCommerce Web Design

We translate your new brand into its most important asset: your store. Our eCommerce web design service creates a beautiful, high-converting website that brings your brand story to life.
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Shopify Web Design

We are experts in the world’s leading D2C platform. Our Shopify web design service provides a specialized solution for creating a powerful, easy-to-manage, and perfectly branded online store.
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Conversion Rate Optimization

We turn your website traffic into leases. Our Conversion Rate Optimization service uses data and A/B testing to analyze your leasing funnel, identify friction points, and systematically improve your tour request and application rates.

Desirable Results That Drive Revenue

More Leads, Better UX

Blacksmith restructured Tianma’s product pages to streamline navigation, making it easier for engineers to filter displays, compare specs, and request a quote or sample directly from distributors. With a frictionless experience, more users are now taking action.

Optimized for Speed

Through advanced caching, code minification, and improved content delivery, we cut load times by 86.67%, making the site feel instant. Faster speeds mean lower bounce rates and more completed quote requests.
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Average Monthly Leads

+3,000%
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Page Load Speed

86.67% Improvement

Our eCommerce Branding Process

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1. Strategy & Identity

Discovery & Market Analysis: We begin by immersing ourselves in your products, understanding your ideal customer personas, and your primary business goals (e.g., higher AOV, better retention).

Market & Competitor Research: We conduct deep market research to understand your D2C competitors and identify a unique, ownable white space in the market for your eCommerce branding.

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2. Creative & Storytelling

Brand Strategy & Story: We develop your core branding strategy and narrative. We craft the compelling story, name, and messaging that will define your brand to consumers.

Visual Identity Design: Our creative team designs your complete visual identity, from the logo and typography to packaging mockups, that brings your brand’s new story to life.

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3. Implementation

Brand Guideline Creation: We deliver a comprehensive brand guideline book. This playbook ensures your new identity is applied consistently by your on-site leasing team and all partners.

Digital & Physical Rollout: We manage the launch of your new brand, applying the identity to your most critical assets, including a new website redesign and key marketing collateral.

Our Team

Team of Dreams

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Cherice McGowan

Co-Founder
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Dave McGowan

Co-Founder
Strahil Ovcharov Profile Picture

Strahil Ovcharov

VP Sales & Marketing
Rufat Mammadyarov Profile Picture

Rufat Mammadyarov

Director of Production
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Autumn Gomez

Director of Human Resources
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Kara Akers

Team Lead Web Project Manager
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Geoff Petersen

Director of Business Development
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Ray Sillar

Director of Digital Strategy
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Mwange Mufumbe

Talent Acquisition Specialist
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Brett Lutchman

UX Strategist
Joel Gobin Profile Picture

Joel Gobin

Lead Designer
Kris Mitchell Profile Picture

Kris Mitchell

Team Lead, Sr. Sales Director
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Yaira Lugo

Recruiter
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Mike Rutski

Director of Digital Strategy
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Zanele Mkhabela

Director of Business Development
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Felipe Golod

Project Manager
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Fabianna Lopez

Team Lead Marketing Specialist
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Brey Roma

Director of Business Development
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Sergey Kolesnikov

Full Stack Developer
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Victor Pimentel

UX/UI Designer
Babafemi Adebajo Profile Picture

Babafemi Adebajo

Content Writer
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Mike Noonan

Director of Business Development
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Rafael Lima

Web Maintenance Project Manager
Orlando Gonzalez profile picture

Orlando Gonzalez

Content Writer
Giovan Cruz profile picture

Giovan Cruz

Frontend Developer
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Carlos Gallardo

Frontend Developer
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Daniel Ghizoni

Frontend Developer

Your Reliable Ecommerce Branding Agency

Our push for excellence in our craft has not gone unnoticed. We are proud that our work has been recognized through prestigious industry awards, solidifying our position as a top ecommerce branding company.

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Clutch Top eCommerce Developers 2025
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Why Choose Us As Your

Top Ecommerce Branding Partner


Our eCommerce branding makes your products stand out in a crowded digital marketplace, building a memorable identity that captures attention on social media and in search.


We distill your unique product benefits into a compelling brand story that connects with shoppers on an emotional level and gives them a reason to buy from you and not a competitor.


A strong, professional brand builds trust instantly. That trust is what converts a first-time visitor into a loyal, repeat customer, which is the key to eCommerce success.


We track the metrics that matter, like conversion rate, customer lifetime value (LTV), and brand recall. Our branding is proven to improve your most important KPIs.


We deliver a comprehensive brand playbook that empowers your team. You can create on-brand emails, social posts, and product listings with confidence and consistency.


We build unique brand identities that are designed to be legally sound, protecting your trademark and ensuring your brand is a valuable, long-term asset.

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Contact Us

Talk to Our eCommerce Branding Experts

Find out if Blacksmith can be a fit for your eCommerce branding project.

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Industries We Serve

Beyond the eCommerce industry, our expertise extends across a diversity of industries, including:

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SaaS & Technology

We build scalable brands for SaaS & Technology companies, creating identities that drive user acquisition and communicate complex technical products with clarity.
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Financial Services

We build secure, compliant, and trustworthy brands for the financial industry, designing identities that inspire client confidence and manage sensitive data.
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Healthcare

For the healthcare sector, we build professional, empathetic brands for clinics and providers that prioritize patient trust and build community.
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Hotel

We craft immersive hospitality brands that tell a unique story, elevate your property, and allow you to achieve premium market positioning
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Construction

We build robust digital brands for construction firms, creating identities that showcase large-scale projects and build credibility to win high-value contracts.
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Legal

For legal firms, we create authoritative and discreet brands that establish professional credibility, build trust, and attract high-value clients.

FAQs About eCommerce Branding


eCommerce branding is the process of creating a unique identity and story for your online store. It’s essential because it helps you differentiate yourself from competitors, build customer trust (which is vital for online sales), and create loyalty that drives repeat business.


As a specialized ecommerce branding agency, we understand the full D2C customer journey. We know your brand identity has to work everywhere, from a tiny social media ad to your website, product packaging, and post-purchase emails. We build cohesive brand experiences that are designed to sell.


A logo and web design are just the visual tools. Our eCommerce branding service is the complete strategy that makes those tools effective. It starts with a deep branding strategy to define your unique story, your message, and your ideal customer. This ensures your identity is consistent everywhere across all your digital (and even physical) touchpoints so you can build the trust and loyalty that drive repeat sales.


Our process is collaborative. It starts with a deep market research phase to understand your ideal shopper. We then move into strategy to define your unique story, followed by creative execution that includes designing the logo, messaging, and visual identity, which brings that story to life.


Absolutely. A rebrand is the perfect time to upgrade your platform. Our rebranding service is often combined with our Shopify web design and migration services. We can manage the entire transformation to modernize your brand and your tech stack at the same time.


A new brand is just the start. We are a full-service agency that can build your Shopify SEO strategy to drive organic traffic and manage your PPC campaigns to drive immediate, profitable sales.


Absolutely. We are a global partner with deep experience in the world’s most competitive eCommerce markets. Our process is designed to work seamlessly with D2C brands everywhere, and we have a strong track record of successful ecommerce branding in major US hubs like New York, Miami, and Los Angeles.


Our branding expertise is proven across many industries where trust is important. This broad experience, particularly in sectors like Education, Dental Care, Association, Financial Services, and Healthcare gives us the strategic insight to solve complex branding challenges in any field.


Yes, it can. Our final deliverable will include a comprehensive brand guideline book. This is a master document that provides your architects and local vendors with the exact specifications needed to apply your new brand identity flawlessly to any item at all.


Getting started is easy. The first step is to reach out using the contact form on our website or by scheduling a complimentary consultation. We’ll have a brief, no-obligation call to discuss your project goals, and from there, we can develop a tailored proposal for you.

Real Results. Real Success.

“Blacksmith Agency has listened to us every step of the way and made design suggestions that make sense. The client is delighted with Blacksmith Agency’s design, which portrays exactly what they asked.”

Cayla Cook

Marketing & Communications Manager, MERI (Medical Education & Research Institute)
“The Blacksmith Digital team I am working with are really terrific. They are experts in their field, and I can depend on them for the right guidance.”

Toni Valenti

Director of Marketing, New York County Lawyers’ Association
“I’ve worked with Blacksmith over the past 4 years on 3 different website redesigns and 1 from scratch. They are extremely knowledgeable, easy to work with, and reliable.”

Megan Taylor

Marketing Manager, Designed Conveyor Systems (DCS)
“I enjoyed an exceptional experience working with Blacksmith Agency on the Tianma website overhaul. The entire team demonstrated dedication, professionalism, and creativity, providing invaluable advice.”

Dale Maunu

Marketing Manager, Tianma America