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AJ Oster Branding case study hero

Case Studies

July 16, 2025

How Rebranding Boosted Impressions and User Connection

Branding, Manufacturing

AJ Oster, a leading metals processor, needed its brand to match its market leadership. Blacksmith Agency’s branding initiative delivered a cohesive identity, resulting in 58% impressions growth, 32% more returning users, and a 21% increase in engaged sessions. See the full branding case study.

About AJ Oster

BSA’s comprehensive branding services made AJ Oster’s brand more distinct and engaging.

AJ Oster, a top metal processor in North America, had a brand presence that did not reflect the depth of its expertise or their modern capabilities. This created a disconnect between the company and its potential clients. Recognizing the need to align their external brand image with their internal strengths and market leadership, AJ Oster partnered with Blacksmith Agency. The partnership aimed to create a unified and engaging brand identity that would resonate with AJ Oster’s target audience, enhance engagement, and foster loyalty.

Services Delivered

To help our clients stand out and build authentic connections with their audience, we provide end-to-end branding solutions.

Brand Strategy

Before you can have a great look, you need a great story. We work with you to answer the big questions: Who are you, what makes you special, and how do you communicate it in a way that truly connects with your customers?

UI/UX Design

We translate your new brand identity into a seamless digital experience. We ensure your brand story, message, and visuals are integrated into every part of your site. Our team also works to guarantee that users have a smooth, engaging, and intuitive experience that consistently reflects your core brand values.

Visual Identity Design

This is where your brand comes to life visually. Our creative team will create a complete visual system. This includes everything from your logo and color palette to the style of your photos, creating a professional, cohesive, and memorable look.

The Challenge

AJ Oster old website

Outdated Brand Identity

AJ Oster’s existing brand identity no longer captured their advanced capabilities or resonated with a new generation of clients. As competitors adopted more contemporary branding, their visual presentation began to look dated, misrepresenting their innovative edge.
AJ Oster Old website product page

Disconnected Brand Messaging

The company’s brand messaging lacked cohesiveness across its various digital channels. This created a fragmented and often confusing experience for potential clients, weakening the overall brand impact and making it difficult to communicate their value proposition clearly.
AJ Oster old about me page

Weak Connection with Potential Clients

This disconnect between their advanced capabilities and their outdated brand presentation made it difficult to forge stronger emotional connections with clients. The brand wasn’t effectively communicating the trust and innovation necessary to build lasting business relationships in a modern market.

The Solution

AJ Oster new website homepage

A Distinct Brand Voice and Messaging Framework

We developed a distinct brand voice and a comprehensive messaging framework to ensure clarity and consistency. The solution was designed to represent the AJ Oster brand’s values and expertise in a consistent and relatable tone across all communications, making it more memorable.

AJ Oster Homepage scrolled down

A Cohesive Visual Identity

Our team refreshed the complete visual identity, including logos, color palettes, and typography, to better reflect the company’s advanced capabilities. This ensured a modern, professional, and cohesive look designed to stand out against contemporary competitors.

AJ Oster new website homepage bottom of the page

A Unified Digital Brand Experience

To ensure the new brand came to life effectively, we focused on integrating the new verbal and visual identity directly into the website. The result was a unified and enhanced user experience that communicates their modern brand positioning and enhances overall usability.

The Results

Delivering Measurable Impact

Our interventions yielded significant results for the brand.

The website design for a company.

+58%

Increase in brand impressions.

+21%

Growth in Engaged Sessions Per Active User

+32%

Increase in Returning Users
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Contact Us

Let’s Work Together

Find out if Blacksmith can be a fit for your next digital initiative!

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