15 Best AI Tools for eCommerce Businesses

It’s not surprising that AI is being used more and more for business purposes.

In fact, one in four companies uses AI tools to improve their workflow and efficiency.

As more and more businesses start noticing the importance of AI in their operations, the number of uses will just keep going up.

But how good are AI tools for eCommerce nowadays?

In this article, we’ll talk about some of the most interesting AI tools that can help you in different areas of your business.

From sorting your stock to creating full-blown copy for your product descriptions, there is bound to be an AI tool you can use in this list.

Trying to optimize your eCommerce website but don’t know where to start? Let us help.

AI Tools for eCommerce: Our Top Picks

There has never been a better time to test and pick different AI tools than in 2025. There is an abundance of tools that all do an exceptional job and keep learning as you use them.

This means that years or months down the line, the same AI tool you used today might be even better.

This is why we created this list.

Below, you’ll get 15 of our favorite AI tools for eCommerce. Each serves a different purpose in every eCommerce business, and you should consider them if you want to keep growing your company.

1. Canva Magic Studio

Canva Magic Studio starts our list of the best AI tools for eCommerce. It’s perfect for business owners who want to use multiple tools in one place.

Canva Magic Studio lets you make high-quality images and promotional materials easily.

You don’t need any design knowledge to get started either. Long gone are the days of hiring a whole team of web designers to get your content done in a week.

This AI tool cuts down the time eCommerce businesses spend on creating striking images for their social media and website. This will both reduce the amount of money needed per month for graphic design as well as give you more time to focus on other aspects of your business.

Overall, this eCommerce AI tool is best suited for brands looking to generate a big volume of graphics and visuals at an affordable price.

2. ChatGPT

It’s hard to talk about AI tools without mentioning, by far, the most popular one in the world. ChatGPT is generally seen as the go-to AI tool for just about everything. ChatGPT can answer any question or doubt you have, from marketing to eCommerce.

Detailed prompts can help ChatGPT assist with key areas of your eCommerce business. This includes product descriptions and blog content.

We highly recommend you don’t use whatever ChatGPT gives you as a definitive answer, though.

While its tools have been improving month by month, it is still safe to double-check their legitimacy.

That being said, ChatGPT is a fantastic option when you’re feeling stuck and in need of ideas. Don’t know what to post next week on social media?

Let ChatGPT give you some ideas tailored to your business.

Don’t know what you could do to optimize your website? Ask ChatGPT, and it will give you specific options with step-by-step instructions.

In general, we would recommend ChatGPT to every brand that wants an AI tool that is free and versatile.

3. Persado

With Persado, you can create personalized content that optimizes and customizes it for your brand.

With this eCommerce AI tool, you’re able to create engaging copy that specifically targets your target audience.

Persado is constantly learning more and improving its own algorithm as it creates content for your brand. This means that the longer you use Persado, the better it’ll get at creating content for your company.

Persado is one of the top AI tools for eCommerce. It helps businesses improve their marketing copy across all channels.

If you want to improve your open rates, conversions, and even your click-through rates, then Persado is a great AI tool to choose.

4. HubSpot’s Breeze

HubSpot’s Breeze is an excellent marketing suite for eCommerce platforms and businesses. It helps them enhance customer engagement through multiple channels. It’s a smart part of any eCommerce plan. It boosts sales and automates some marketing tasks.

Similar to other tools, it offers an AI-powered content generator for both marketing and sales strategies.

Where it starts offering different options is with its chatbots and automated customer support tools that you can set up.

These chatbots will help customers with any issue they have as long as the issue is not extremely complicated.

Overall, this AI tools suite is a solid choice if you want to store most of your AI tools together. It’s worth it if you don’t mind the monthly cost for the pro version.

5. Syte

Syte is one of the more interesting AI tools for eCommerce on this list. This AI tool can recognize different product categories as well as styles within an image, which it uses to index similar products in your store.

Syte helps customers find what they want. It recommends items that look similar to their original search.

The “shop similar” option alone can increase your sales if used correctly.

Overall, Syte is a fantastic AI tool for brands that have products that can relate to each other and that sell mostly based on images and looks.

6. Bluecore

Bluecore is an essential AI tool. It helps turn unsure visitors and anonymous shoppers into loyal customers who return again and again.

This tool helps you learn how to reconnect with current clients. You can also find new traffic for your business.

Bluecore can predict what products or services your customers may want. It bases this on their past searches and purchases on your website.

We recommend Bluecore for any eCommerce brand that wants to re-engage past customers regularly.

7. Writesonic

Writesonic is one of the most used AI tools for eCommerce brands that are trying to push content on their blogs. It goes beyond basic AI tools like ChatGPT. It focuses on creating content that feels human and unique.

Writesonic mainly creates blog content.

However, it also does a great job with eCommerce listing descriptions if you provide enough details.

It lets you pick the tone and voice for every single article while also giving you a space where you can provide specific instructions to the bot.

All this ensures that the content created is like the content usually posted by your brand on your blog.

If you’re short on time but need to create blog content, consider using Writesonic. It’s an AI tool that can help you write articles quickly.

Keep in mind that Writesonic uses a coin system where you need to use it to get content created. It might get a bit expensive depending on the amount of content you want to create for your brand on a monthly basis.

8. Zendesk AI

This AI is one of the most popular AI tools for eCommerce businesses that want to double down on their customer service. Zendesk AI blows all the chatbots included in AI tool suites out of the water.

With its deep machine learning algorithms, Zendesk AI can work with a lot more than just simple questions from customers.

Zendesk AI can understand most customer questions and deliver an answer if the question is something it can respond to at that moment in time.

If it can’t answer a question, it’ll create a ticket for the customer so you can answer their inquiry much better.

While a chatbot might seem like overkill most of the time, the reality is that a chatbot will always be around, no matter the time of day.

This guarantees that visitors and customers will always have someone to talk to and to make a support ticket if needed.

9. Shopify Magic

Shopify Magic is an all-in-one AI tool for businesses. It helps customize everything that connects with customers online. Shopify Magic is unique.

Unlike others that only offer chatbots or simple design tools, it produces product photos and swaps backgrounds.

This AI tool suite is perfect for any business trying to laser-focus all of its attention on its eCommerce efforts. It provides you with product description copy, help on your FAQ page, and even email creation.

With Shopify Magic, you’ll get your eCommerce website ready and updated in a matter of days.

We recommend it for any brand trying to double down on their eCommerce efforts without having to hire a whole team for it.

10. Copy.ai

Copy.ai is an AI tool built to create content for just about any channel you need it in.

From blog posts to social media descriptions, Copy.ai has you covered.

While the idea of this AI tool is similar to Writesonic, they both have their differences. Copy.ai has pre-built templates that you can use and edit to make them your own. It works in different languages, not just English.

That being said, you’ll need to edit the content manually to ensure that the copy sticks to your brand guidelines.

While this isn’t a deal breaker, it’s certainly something to consider in the long run.

11. Blue Yonder

Blue Yonder is a great tool for supply chain and inventory management. It helps you predict when to optimize and restock. This way, you can avoid running into quantity issues.

An AI tool like this is perfect for eCommerce businesses that handle thousands of different items on a daily basis. While it might seem sketchy to let AI decide when you need more stock and when to hold off, Blue Yonder is exceptional at what it does.

By tracking your sales trends, it can predict when you should start ordering more stock to avoid running out of products. Similarly, when your sales are low, it’ll suggest you hold off on buying more stock to prevent overstocking.

We recommend this AI tool to any eCommerce business that has to carefully manage its stock of thousands of products on a daily basis. It might not seem like a lot of time, but regularly checking stock and making sure it’s all in order can start adding up every day.

12. Crayon

Crayon is one of our favorite AI tools for eCommerce from this list. It uses different algorithms to track your competitors’ marketing strategies as well as their pricing. This helps you create actionable strategies that you can work on quickly.

If you’re looking for a quick way to keep track of what your main competitors are doing at all times, then Crayon is definitely the AI tool for you.

Want to improve your eCommerce business strategy but don’t know how? Let us help.

13. Plerdy

Plerdy is the perfect AI tool for eCommerce businesses looking to optimize the look and feel of their eCommerce pages.

This AI tool lets you see how users interact with your pages. You can use heatmaps and behavioral data to optimize and improve your pages.

If you are unsure if your pages need changes to improve your sales, then Plerdy is a solid AI tool choice.

14. Nosto

When it comes to an AI tool that helps you personalize your eCommerce website, very few can compete with Nosto. With Nosto, you can analyze different metrics such as behavioral patterns on different pages of your website.

Nosto may look like our previous tool, Crayon, but it does more. It tracks client behavior and provides tailored recommendations from that insight.

We recommend this AI tool for eCommerce businesses trying to learn more about how their customers behave and why.

15. Pricefx

The last AI tool on our list of the best AI tools for eCommerce is Pricefx. This tool is the go-to pricing optimization AI bot due to how much you can automate.

With Pricefx, you can adjust the prices of your products based on how your market is doing. You can set this to update automatically so you don’t have to constantly check.

Pricefx continuously tracks the market and your sales. This helps it determine the best price for your product. You can maintain your overall profits without compromise.

We recommend this AI tool for businesses that want to have the best price for their products at all times.

Get Custom AI Tools Integrations With Blacksmith

After reading about all these AI tools, the idea of adding them to your website might have popped into your head.

But some of these tools take a bit of setting up to get the most out of them.

That’s where we come in; here at Blacksmith, we have a group of seasoned web developers ready to integrate any AI tool your eCommerce business needs.

As an eCommerce web development agency, we will help you grow your online store by setting up any AI tools, and optimizing it for search engines to grow your company online.

Unsure if an AI tool is what your eCommerce business needs to get to that next level? Click here to set up a call with us where we’ll show you how much more you could be doing with AI tools if properly set up.