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Professional Conversion Rate Optimization Agency

Stop wasting your website traffic. Our conversion rate optimization services analyze user behavior to turn more of your existing visitors into customers. Get a free analysis.

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5.0
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Based on 16 Reviews
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5.0
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Based on 11 Reviews
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Trusted by High-Traffic Brands, eCommerce Leaders, and Global Enterprises

With clients spanning hundreds of niche industries, BSA is the Conversion Rate Optimization (CRO) agency that powers ambitious startups to global enterprises through performance-driven marketing.

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Explore Other Services We Provide

Aside from our CRO services to maximize the value of your marketing, we also offer the following supplementary premium digital marketing agency services;

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Strategy Consulting

Our Strategy Consulting provides a high-level roadmap for your growth. We use data from our CRO tests to inform your broader business strategy, ensuring every decision is backed by proven user behavior.
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Search Engine Optimization

We use SEO to drive a sustainable flow of high-intent organic traffic to your website. Our CRO services then ensure that this valuable, hard-won traffic is maximized, turning more visitors into customers.
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PPC Management

Our PPC Management services send immediate, targeted traffic to your site. We use CRO to relentlessly optimize your landing pages, which lowers your cost-per-acquisition and dramatically increases your ad spend ROI.
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Social Media Marketing

Our Social Media Marketing builds your brand and engages your community. We then use CRO to optimize the landing pages for your social campaigns, ensuring your followers have a seamless journey to becoming a customer.
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Email Marketing

We use email marketing to nurture your leads and build customer loyalty. Our CRO process optimizes your email sign-up forms and campaign landing pages to ensure maximum engagement and conversion from your subscribers.
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Lead Generation

Ultimately, all these services work together to generate leads. Our integrated system is designed to capture new leads and to turn your entire marketing ecosystem into a predictable engine for growth.

Desirable Results That Drive Revenue

More Leads, Better UX

Blacksmith restructured Tianma’s product pages to streamline navigation, making it easier for engineers to filter displays, compare specs, and request a quote or sample directly from distributors. With a frictionless experience, more users are now taking action.

Optimized for Speed

Through advanced caching, code minification, and improved content delivery, we cut load times by 86.67%, making the site feel instant. Faster speeds mean lower bounce rates and more completed quote requests.
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Average Monthly Leads

+3,000%
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Page Load Speed

86.67% Improvement

Our Conversion Rate Optimization Process

As a top CRO company, our process is scientific, data-driven, and relentlessly focused on improving your bottom line.

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1. Analysis & Research

Quantitative Analysis: We start by digging into your analytics to find where your conversion funnel is making you lose customers. We identify the high-traffic, low-conversion pages that offer the biggest opportunities.

Qualitative Research: We use tools like heatmaps and user session recordings to understand the reasons behind the data. We watch how real users interact with your site to see where they get stuck, frustrated, or confused.

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2. Strategy & Implementation

Formulating a Hypothesis: Based on our data, we develop a clear, testable hypothesis (e.g., “Changing the CTA from ‘Learn More’ to ‘Get a Quote’ will increase leads by 15%”).

Design & Development: Our expert team designs and develops an improved version of your page based on our hypothesis, preparing it to be tested against the original.

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3. Testing & Reporting

A/B Testing: We run a controlled A/B test to see if our new version creates a statistically significant improvement in your conversion rate. We let your audience’s behavior prove what works best.

Analysis & Reporting: We provide a clear report showing the results of the test. We don’t just show you what won; we explain why it won and what it tells us about your customers, ensuring our conversion rate optimization services deliver lasting insights.

Our Team

Team of Dreams

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Cherice McGowan

Co-Founder
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Dave McGowan

Co-Founder
Strahil Ovcharov Profile Picture

Strahil Ovcharov

VP Sales & Marketing
Rufat Mammadyarov Profile Picture

Rufat Mammadyarov

Director of Production
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Autumn Gomez

Director of Human Resources
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Kara Akers

Team Lead Web Project Manager
Geoff Petersen Profile Picture

Geoff Petersen

Director of Business Development
Ray Sillar Profile Picture

Ray Sillar

Director of Digital Strategy
Mwange Mufumbe profile picture

Mwange Mufumbe

Talent Acquisition Specialist
Brett Lutchman Profile Picture

Brett Lutchman

UX Strategist
Joel Gobin Profile Picture

Joel Gobin

Lead Designer
Kris Mitchell Profile Picture

Kris Mitchell

Team Lead, Sr. Sales Director
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Yaira Lugo

Recruiter
Mike Rutski Profile Picture

Mike Rutski

Director of Digital Strategy
Zanele Mkhabela profile picture

Zanele Mkhabela

Director of Business Development
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Felipe Golod

Project Manager
Fabianna Lopez Profile Picture

Fabianna Lopez

Team Lead Marketing Specialist
Brey Roma profile picture

Brey Roma

Director of Business Development
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Sergey Kolesnikov

Full Stack Developer
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Victor Pimentel

UX/UI Designer
Babafemi Adebajo Profile Picture

Babafemi Adebajo

Content Writer
Mike Noonan Profile picture

Mike Noonan

Director of Business Development
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Rafael Lima

Web Maintenance Project Manager
Orlando Gonzalez profile picture

Orlando Gonzalez

Content Writer
Giovan Cruz profile picture

Giovan Cruz

Frontend Developer
Carlos Gallardo profile picture

Carlos Gallardo

Frontend Developer
Daniel Ghizoni profile picture

Daniel Ghizoni

Frontend Developer

Your Reliable Conversion Rate Optimization Agency

Our push for excellence in our craft has not gone unnoticed. We are proud that our solutions have been recognized through prestigious industry awards, solidifying our position as a leading conversion rate optimization company

Inc 5000 number 3014 award icon
Inc. 5000 List 2024
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Clutch Top eCommerce Developers 2025
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Inc. 5000 List 2023
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Clutch Top Web Design Company 2025
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Inc 5000 2022
Inc 5000 number 3014 award icon
Inc. 5000 List 2024
clutch top ecommerce developers award icon
Clutch Top eCommerce Developers 2025
inc-5000-2529 award icon
Inc. 5000 List 2023
clutch-top-web-design award icon
Clutch Top Web Design Company 2025
inc-5000-1415 award icon
Inc 5000 2022

Why Choose Us As Your

Top CRO Agency Partner


We analyze why visitors aren’t converting, identifying the hidden friction points that are costing you sales.


We use data, not guesses, to optimize your message. Our A/B testing process proves what headlines and calls-to-action actually drive your audience to act.


This is our core promise. We turn your existing, hard-won SEO and PPC traffic into more customers, maximizing the value of your entire marketing budget.


We are an ROI-focused CRO agency. Our reports show the statistical lift in your conversion rate and the direct impact on your revenue, not just vanity metrics.


We empower your team. Our CRO company can run tests using sophisticated software that often requires minimal involvement from your in-house developers.


Our A/B testing is always designed to be brand-safe and respect user privacy. We test in a way that is compliant with data regulations, ensuring a positive experience for all users.

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Contact Us

Talk to Our Conversion Rate Optimization Experts

Find out if Blacksmith is the CRO agency for you.

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Industries We Serve

Our CRO Services are available for a diverse range of industries, including

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eCommerce

Our eCommerce CRO services focus on optimizing product pages, category funnels, and checkout processes to reduce cart abandonment and increase average order value (AOV).
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SaaS & Technology

We use SaaS CRO to test and refine your homepage, pricing page, and sign-up forms, with the goal of increasing qualified demo requests and free trial sign-ups.
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Financial Services

We simplify complex application forms for loans, insurance, and investment products, increasing completion rates and building the user trust that is essential for conversion.
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Healthcare

We improve the patient journey by optimizing your appointment booking funnel and simplifying navigation, making it easier for patients to access care and for you to fill your schedule.
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Travel & Hospitality

We analyze and streamline the booking engine for hotels and travel companies, reducing friction and capturing more direct reservations and high-value bookings.
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B2B

We optimize your landing pages, calls-to-action, and content offers to capture more high-value MQLs from your B2B marketing campaigns, improving your pipeline.

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Iron & Insight

FAQs About Conversion Rate Optimization


CRO is the systematic process of increasing the percentage of website visitors who take a desired action, whether that’s buying a product, filling out a form, or scheduling a consultation. It’s about getting more value from the traffic you already have.


Buying more traffic is expensive. If your website doesn’t convert well, you’re just paying to send more people to a leaky bucket. CRO fixes the leak, so every dollar you spend on PPC management or other advertising in the future goes further and generates a much higher ROI.


As a data-driven CRO agency, we never guess. We use a combination of quantitative data from your analytics to find where the problem is and qualitative data from heatmaps to see why it’s happening


While results vary, even small, incremental wins can have a massive impact on your revenue. The goal is to create a system of continuous improvement that provides a measurable lift in your most important conversion metrics over time.


Our team is proficient with all major A/B testing platforms, including VWO, Optimizely, and others. We can work within your existing tech stack or recommend the best tools for your specific needs.


A/B testing is a simple test that compares two versions of a page (e.g., a blue button vs. a red button). Multivariate testing is more complex, allowing you to test multiple combinations of changes at once (e.g., different headlines, images, and buttons) to find the ultimate winning combination.


CRO makes your SEO campaigns more profitable. Our CRO services ensure that the valuable, hard-won traffic you’re getting from search actually turns into revenue. A good user experience also sends positive signals to Google, which can help your rankings.


Yes. While we are headquartered in the United States, our CRO company operates as a global partner. Our data-driven process is entirely remote-friendly, and we work seamlessly with enterprise clients in major hubs across the globe.


This is a core concept in CRO, which implies that the results of a test are not due to random chance. We run our tests until we reach a high confidence level (typically 95% or more) before we declare a winner, ensuring our recommendations are based on valid data.


Getting started is easy. The first step is to reach out to us using the contact form on our website or by scheduling a free consultation. We’ll have a brief, no-obligation call to discuss your project goals, and from there, we can develop a tailored proposal for you.

Real Results. Real Success.

“We worked with Blacksmith on the redesign and launch of our new website. The team at Blacksmith is responsive, knowledgeable and collaborative. I recommend them for your digital marketing partner!”

Kim Thompson

Director of Marketing, GeminiBio
“I’ve worked with Blacksmith over the past 4 years on 3 different website redesigns and one from scratch. They are extremely knowledgeable, easy to work with, and reliable. Grateful for their partnership!”

Megan Taylor

Marketing Manager, DCS
“Blacksmith has been a true partner helping resolve some very complicated back-end issues with our website. I highly recommend them. And, look forward to continuing our partnership with them.”

Kevin Kutcher

Sr. Director, Marketing, JSI