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Award-Winning UI/UX Design Agency

Transform customer interactions with your brand into a memorable experience. Our UI/UX design team combines creativity and data to build high-performing, user-focused websites that boost conversion and drive engagement.

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5.0
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Based on 16 Reviews
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5.0
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Based on 8 Reviews
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Trusted by Startups, Scaleups, and the Fortune 500

With clients spanning hundreds of niche industries, BSA is the UI/UX design agency that powers ambitious startups to global enterprises through high-impact websites and performance-driven marketing.

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Our UI/UX Design Services

Discover how we design delightful and memorable experiences that grow brands by capturing user attention.

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Custom Web Design

Our custom design process is led by a deep understanding of your users. We apply UI/UX principles from the ground up to ensure the final product is not only unique but also perfectly intuitive for your specific audience
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eCommerce Web Design

We apply our UI/UX expertise to design frictionless shopping experiences. We focus on optimizing the entire journey, from product discovery to checkout, to reduce cart abandonment and boost your online sales.
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B2B Web Design

Our UI/UX process for B2B simplifies complex information and creates a clear, trustworthy user journey. We design to guide business decision-makers to a valuable conversion, like a demo request or sales inquiry.
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B2C Web Design

We design delightful and engaging user experiences for consumer brands. Our UI/UX work for B2C focuses on building an emotional connection and making every interaction with your brand a pleasure.
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Responsive Design

A core part of our UX philosophy is ensuring a consistent experience across all devices. We use a mobile-first approach to design interfaces that are intuitive and effective, no matter the screen size.
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Website Redesign

We use a UX-first approach for redesign projects. Our process begins with a thorough audit to identify and fix the core usability problems of your existing site, ensuring the new design is built to perform better.

Desirable Results That Drive Revenue

More Leads, Better UX

Blacksmith restructured Tianma’s product pages to streamline navigation, making it easier for engineers to filter displays, compare specs, and request a quote or sample directly from distributors. With a frictionless experience, more users are now taking action.

Optimized for Speed

Through advanced caching, code minification, and improved content delivery, we cut load times by 86.67%, making the site feel instant. Faster speeds mean lower bounce rates and more completed quote requests.
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Average Monthly Leads

+3,000%
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Page Load Speed

86.67% Improvement

Our UI/UX Process

branding agency experts in a discovery meeting with clients

1. Discovery

Understanding Your Needs: Our approach to work is collaborative. We will first try to understand your business goals, user expectations, and technical constraints. This step ensures everyone working on the project aligns before design begins. 

 

Research & Discovery: We do an in-depth audit of your competitors and audience to identify user pain points, behavior patterns, and unmet needs. This ensures that our strategy is grounded in real data and relevant.

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2. Wireframing & Prototyping

We will create detailed wireframes to outline the structure and layout of the interface. Our experts will also develop clickable prototypes to help you visualize the user journey and test key flows. This step allows for quick iteration, stakeholder feedback, and alignment before development.

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3. Usability Testing

Testing key flows is one thing. Actual client testing is another. Usability testing allows real users to interact with the prototype while we observe what works and what doesn’t. The feedback is used to fine-tune the product and address key challenges before web development begins.

Our Team

Team of Dreams

Cherice McGowan Profile Picture

Cherice McGowan

Co-Founder
Dave McGowan Profile Picture

Dave McGowan

Co-Founder
Strahil Ovcharov Profile Picture

Strahil Ovcharov

VP Sales & Marketing
Rufat Mammadyarov Profile Picture

Rufat Mammadyarov

Director of Production
Autumn Gomez Profile Picture

Autumn Gomez

Director of Human Resources
Kara Akers Profile Pïcture

Kara Akers

Team Lead Web Project Manager
Geoff Petersen Profile Picture

Geoff Petersen

Director of Business Development
Ray Sillar Profile Picture

Ray Sillar

Director of Digital Strategy
Mwange Mufumbe profile picture

Mwange Mufumbe

Talent Acquisition Specialist
Brett Lutchman Profile Picture

Brett Lutchman

UX Strategist
Joel Gobin Profile Picture

Joel Gobin

Lead Designer
Kris Mitchell Profile Picture

Kris Mitchell

Team Lead, Sr. Sales Director
Mike Rutski Profile Picture

Mike Rutski

Director of Digital Strategy
Zanele Mkhabela profile picture

Zanele Mkhabela

Director of Business Development
Felipe Golod profile picture

Felipe Golod

Project Manager
Fabianna Lopez Profile Picture

Fabianna Lopez

Team Lead Marketing Specialist
Brey Roma profile picture

Brey Roma

Director of Business Development
Sergey profile picture

Sergey Kolesnikov

Full Stack Developer
Victor Pimentel Profile Picture

Victor Pimentel

UX/UI Designer
Babafemi Adebajo Profile Picture

Babafemi Adebajo

Content Writer
Mike Noonan Profile picture

Mike Noonan

Director of Business Development
Rafael Lima profile picture

Rafael Lima

Web Maintenance Project Manager
Orlando Gonzalez profile picture

Orlando Gonzalez

Content Writer
Giovan Cruz profile picture

Giovan Cruz

Frontend Developer
Carlos Gallardo profile picture

Carlos Gallardo

Frontend Developer
Daniel Ghizoni profile picture

Daniel Ghizoni

Frontend Developer

Your New Award-winning Web Design Agency

Our push for excellence in our craft has not gone unnoticed. We are proud that our work has been recognized through prestigious industry awards, solidifying our position as a leading web design company.

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Inc. 5000 List 2024
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Clutch Top eCommerce Developers 2025
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Inc. 5000 List 2023
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Clutch Top Web Design Company 2025
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Inc 5000 2022
Inc 5000 number 3014 award icon
Inc. 5000 List 2024
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Clutch Top eCommerce Developers 2025
inc-5000-2529 award icon
Inc. 5000 List 2023
clutch-top-web-design award icon
Clutch Top Web Design Company 2025
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Inc 5000 2022

Why Blacksmith

Built in the Forge. Proven in the Market.


We design intuitive sites that keep visitors engaged, boosting user experience and sending positive signals to Google that can improve your organic rankings.


Our UI/UX design process focuses on creating clean, clear layouts that guide your users and make your message instantly understandable and actionable.


We find and fix the friction points that cause users to leave. By designing a smooth user journey, we turn more of your visitors into valuable customers.


We focus on metrics that tie directly to business results. Our analytics & reporting are built with your business’s marketing funnel in mind – no fluff.


We deliver a clear and reusable design system that your developers and marketers can use to build new features and pages with speed and consistency, ensuring brand integrity as you scale.


We build inclusive experiences that follow Web Content Accessibility Guidelines (WCAG), ensuring your digital product is user-friendly for people of all abilities.

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Contact Us

Contact Our UI/UX Designers

Find out if Blacksmith can be a fit for your next UI/UX design initiative

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Industries We Serve

Our expertise spans a diverse range of industries, including:

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Manufacturing

Our work helps manufacturers stand out to attract high-value B2B partnerships and command respect in the industrial sector.
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Construction

We create identities that project strength and reliability, building the trust needed to win high-stake bids and landmark projects.
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Finance

We forge brands that communicate security and clarity, creating a modern identity that boosts confidence and attracts a loyal customer base in a competitive market.
hotel industry

Hotel

We craft immersive hospitality brands that tell a unique story, elevate your property, and allow you to achieve premium market positioning
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SaaS

We transform complex technology into a clear brand messaging framework that communicates its value instantly.
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Higher Education

We build distinguished brands for educational institutions that reflect a legacy of excellence and a vision for the future.

Frequently Asked Questions


UX (User Experience) is the overall feeling a person has when using a product, while UI (User Interface) is the visual part they interact with. We are experts at making both work together without any friction.


As a global UI/UX design agency, we offer a range of design solutions, including websites, web and mobile apps, brand identity, and front-end web design. We also serve companies across multiple industries, including B2B, SaaS, healthcare, enterprise software, and education software. Ultimately, we craft highly engaging solutions.


At Blacksmith, we believe that our success happens when our client succeeds. That’s why we combine creativity with real-time data in planning a design strategy. We combine insights from initial discussions with the audience and competitor insight to map out a unique brand strategy. And while we commit to design excellence, we also prioritize client communication, ensuring you remain properly informed about the project at all times.


UI/UX project timelines are not fixed. They vary depending on the project and the number of people involved. When we take a UI/UX design project for you, we will also share a potential timeline so you can plan accordingly.


We do not charge a fixed amount for all UI/UX design projects. Instead, the project specifics (research, complexity, expected duration, and team composition) determine our rates. To get an accurate estimate, please contact us with details about your project.


Getting started is easy. The first step is to reach out to us using the contact form on our website or by scheduling a free consultation. We’ll have a brief, no-obligation call to discuss your project goals, and from there, we can develop a tailored proposal for you.

Real Results. Real Success.

“We worked with Blacksmith on the redesign and launch of our new website. The team at Blacksmith is responsive, knowledgeable and collaborative. I recommend them for your digital marketing partner!”

Kim Thompson

Director of Marketing, GeminiBio
“The Blacksmith digital team is really terrific. They are experts in their field, and I can depend on them for the right guidance. They know their products and they know websites. Highly recommend.”

Toni Valenti

Director of Marketing, New York County Lawyers’ Association
“Blacksmith has been a true partner helping resolve some very complicated back-end issues with our website. I highly recommend them. And, look forward to continuing our partnership with them.”

Kevin Kutcher

Sr. Director, Marketing, JSI